Upgraded to Elementor 3.5.0, customizer began throwing WP Views errors

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 1 month ago.

Assisted by: Luo Yang.

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December 15, 2021 at 12:31 am #2244711

ryanN

I am trying to: use WordPress Customizer with both the latest versions of Toolset and Elementor installed. It was working previously, began throwing critical errors today following update to new version of Elementor. Narrowed conflict down to Toolset via deactivations -- customizer works as excepted when Toolset Views and Block were both deactivated. Reactivated Toolset and rolled back to Elementor 3.4.8 and customizer works properly again. Source of error must therefore be related to interaction between Toolset and Elementor 3.5.0 upon Customizer selection.

Link to a page where the issue can be seen: WordPress Customizer

I expected to see: the customizer in its usual form

Instead, I got: a critical error related to WP Views. Error log included below. Not sure if this is an elementor issue or a toolset issue, so will report it to both parties.

Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /bitnami/wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376
Stack trace:
#0 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead()
#1 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#2 /opt/bitnami/wordpress/wp-includes/plugin.php(470): WP_Hook->do_action()
#3 /bitnami/wordpress/wp-content/plugins/toolset-blocks/embedded/inc/wpv-widgets.php(81): do_action()
#4 /opt/bitnami/wordpress/wp-includes/class-wp-widget.php(534): WPV_Widget->form()
#5 /opt/bitnami/wordpress/wp-admin/includes/widgets.php(274): WP_Widget->form_callback()
#6 /opt/bitnami/wordpress/wp-includes/class-wp-customize-widgets.php(1122): wp_widget_control()
#7 /opt/bitnami/wordpress/wp-includes/class-wp-customize-widgets.php(1070): WP_Customize_Widgets->get_wi in /bitnami/wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

December 15, 2021 at 8:47 am #2244967

Luo Yang

Hello,

Since it is a compatibility issue with other plugins(Elementor 3.5.0), please try these:
1) Install a fresh WP installation + the latest version of Toolset plugins + Elementor plugin
2) Duplicate the same problem
3) provide a copy of test site with the same problem, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

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