[Resolved] Updating Toolset Framework Installer: Download failed. Forbidden – Key Wrong

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[cindyM-3]

I am trying to:
Update Toolset Framework Installer
Link to a page where the issue can be seen:

I expected to see:
Updated plugin

Instead, I got:
Updating Plugin Toolset Framework Installer (1/1)
Downloading update from https://toolset.com/?download=16348&version=3.1.11&site_key=GLH3LOl24Z&site_url=https://myseniorchoicesdevelop.com…
An error occurred while updating Toolset Framework Installer: Download failed. Forbidden

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Cindy,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the site so that I can have a look at this for you ?

Also being unable to update the framework plugin shouldn't cause any major issues since it isn't required for Toolset to function normally but I will still like to check on this for you.

Thanks,
Shane

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Cindy,

I checked on this for you. Not sure why this single plugin doesn't update but the others do.

What I did was to do a manual update of the plugin by uploading the updated files to your site.

Thanks,
Shane

[cindyM-3]

My issue is resolved now. Thank you!