I am trying to:
Update Toolset Framework Installer
Link to a page where the issue can be seen:
I expected to see:
Updated plugin
Instead, I got:
Updating Plugin Toolset Framework Installer (1/1)
Downloading update from https://toolset.com/?download=16348&version=3.1.11&site_key=GLH3LOl24Z&site_url=https://myseniorchoicesdevelop.com…
An error occurred while updating Toolset Framework Installer: Download failed. Forbidden
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cindy,
Thank you for getting in touch.
Would you mind allowing me to have admin access to the site so that I can have a look at this for you ?
Also being unable to update the framework plugin shouldn't cause any major issues since it isn't required for Toolset to function normally but I will still like to check on this for you.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Cindy,
I checked on this for you. Not sure why this single plugin doesn't update but the others do.
What I did was to do a manual update of the plugin by uploading the updated files to your site.
Thanks,
Shane
My issue is resolved now. Thank you!