Update to Types 3.3 failed, but looks like it completed?

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 2 replies, has 1 voice.

Last updated by jeffS-2 5 years, 6 months ago.

Assisted by: Luo Yang.

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May 14, 2019 at 7:24 pm #1243796

jeffS-2

I am trying to:
Update to Types 3.3.

I expected to see:
Update Complete!

Instead, I got:
Update Failed!

Website seems to be working fine, but how do I know for certain if the update to Types 3.3 completed correctly?
(Note: I do see a "version 3.3" in the Debug Info, but not sure what that means.)

Thanks,
Jeff
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May 14, 2019 at 9:24 pm #1243845

jeffS-2

Well, wouldn't you know it, my client decided to add a new event today, and is having trouble saving it. The Types date field is acting strangely, and the Save Draft and Publish buttons are also behaving strangely.

It seems the Types 3.3 Update did not complete correctly and the Types plugin has been left in an unknown state. I am hesitant to try and reinstall Types for fear of losing data. But, perhaps I'll do a quick backup and give it a try.

I updated to the latest Access version immediately before the Types update, and the Access update completed fine. So, not sure what happened with the Types update.

May 14, 2019 at 10:31 pm #1243861

jeffS-2

My issue is resolved now. Thank you!