[Resolved] Update error message

[Author]

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[attilaL-2]

Tell us what you are trying to do?
This attached error message has appeared several times during Toolset updates. Then I turned off the plugin and completed the task manually, but there were errors on the Piatnik website, then I restored the page and tried again the next day and then the update was successful, what could be the reason? What do I do wrong?
Thanks for your help!
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Attila,

Thank you for getting in touch.

Given that the error message is not in English i'm unable to tell what it is saying. As mentioned you were able update the plugin normally after restoring the site.

Since you were able to update normally it could be a case where the connection to the server timed out while trying to perform the update.

Thanks,
Shane

[attilaL-2]

Hi Shane,

Error message:
! Update error: {“success”: true, “data”: {“update”: “plugin”, “slug”: “layouts”, “oldVersion”: “2.6.9 verzi \ u00f3”, “plugin”: ” layouts \ /dd-layouts.php ”,“ pluginName ”:“ Toolset Layouts ”}}

There is a bit of a misunderstanding when I manually updated the plugin, the update was really successful, but the website fell apart ( for example: slider didn't work, bad was the font color), so I had to restore the previous day’s version. After that, I no longer dared to try to update the Toolset Layout.

Thanks,
Attila

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Attila,

Layouts has now been placed into legacy mode. I wouldn't recommend this going forward. I would suggest moving your Templates to Blocks.

Layouts will still get updated but not as frequently as our Blocks plugin.

Without being able to check I cannot say what happened to your site when you attempted to update.

Thanks,
Shane