[Resolved] Update Error

[Author]

Posts

[alexd-6]

Hi,

i have a registered Site - when i click the update prozedure - it comes an error:

Das Paket konnte nicht installiert werden. (PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

What is wrong?

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share what Types plugin version you are using?

Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[alexd-6]

Hi - here is the debug info..
sorry- - thx - alex

[Minesh]

First of all - After checking to debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Can you please try to follow the Workaround given with the following link and try to resolve your issue:
=> https://toolset.com/errata/unable-to-register-site-with-toolset-and-update-to-newer-plugin-versions-when-using-types-2-2-23/

[alexd-6]

Hi Minesh, yes i wanna update this versions! - But the updates dont work from Backend..

thx - alex

[Minesh]

Yes - what you need to do is, you need to update it manually.

Please check the following blog:
=> https://toolset.com/2018/05/toolset-post-relationships-release/
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

Before you update the Toolset plugins to latest official release version:
*** Please make a FULL BACKUP of your database and website.***

Please try to update the Toolset plugins manually from the plugins page:
I suggest you should update ALL Toolset plugins manually for now.
- Deactivate and Delete all Toolset plugins from the plugins page
- Download latest Toolset Types Toolset plugin from your accounts page:
=> https://toolset.com/account/downloads/
- Upload and activate first Types plugin and then you are free to install and activate all other Toolset plugins:

More info:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed