[Resolved] Update CRED

[Author]

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[marcoR-6]

Hi,
I have a problem with the update of CRED plugin.
When I try to update the plugin, the website crashes.

I've tried to update it manually, but I have also the same mistake.

How can I resolve that?

Thanks,
M.

[Luo Yang]

Dear M,

Do you see any PHP errors when you activate the CRED plugin?

Please try these in your website:

1) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

2) deactivate other plugins and switch to wordpress default theme, and test again

3) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks

[marcoR-6]

I've update from toolset dashboard (where you set the toolset key) and the update was successfull.