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[Resolved] Unexpected margin appearing

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 4 months ago.

Assisted by: Minesh.

Author
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#1156839

I am trying to:
Make a full-width design in my desktop browser

Link to a page where the issue can be seen:
hidden link

I expected to see:
A full width design with no margin on the right or left.

Instead, I got:
A tiny bit of margin on the right in a desktop browser. I've outlined the whole issue with screenshots here: hidden link

#1157708

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - could you please share access details so I can check what CSS rule causing the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.