I am trying to: Modify a Relationship
Link to a page where the issue can be seen: hidden link
I expected to see: the page
Instead, I got: a loading image, Developer Console shows this...
Uncaught TypeError: Unable to process binding "template: function(){return { name:'types-current-relationship-template',data:wizardModel,afterRender:initWizard} }"
Message: Unable to process binding "foreach: function(){return postTypes }"
Message: Unable to process binding "click: function(){return $parent.showPointer($element) }"
Message: $this.pointer is not a function
at Types.page.relationships.Class.self.showPointer (main.js?ver=3.4.5:222)
at Types.page.relationships.viewmodels.WizardViewModel.self.showPointer (WizardViewModel.js?ver=3.4.5:721)
at click (eval at createBindingsSt
Hi,
Thank you for contacting us and I'd be happy to assist.
The error in the console suggests that some script is conflicting with relationship management screens normal processing.
To troubleshoot this, I'll suggest the following steps:
1. Please make sure that WordPress, active theme and plugins are all updated to the latest versions.
2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.
If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need to access to the website's admin area, for further investigation.
Note: Your next reply will be private please make a complete backup copy, before sharing the access details.
regards,
Waqar
My issue is resolved now. Thank you!
