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[Resolved] Uncaught ReflectionException after updating

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 6 replies, has 2 voices.

Last updated by michaelH-21 4 years, 3 months ago.

Assisted by: Nigel.

Author
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#1779485

Tell us what you are trying to do?
Update Toolset and the website will not load.
Is there any documentation that you are following?
The site uses Beaver Builder and I found something about a bug, but it references a different error
Is there a similar example that we can see?

What is the link to your site?
evanssportingarms.com

#1779693

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

We already have an erratum about this which includes a patch: https://toolset.com/errata/fatal-php-error-on-sites-using-beaver-builder-after-updating-to-blocks-1-3/

We will likely release a hotfix fairly soon, though I can't say exactly when.

#1779899

Yes I had found that but did not see the location to put the file since I’m not using Toolset Blocks. Is there a different place I should put it or a way to downgrade to a previous plugin version?

#1779907

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Sorry about that, I've updated the erratum to reflect the fact that this affects Views as well as Blocks, with details on where to apply the patch in that case.

If you could please try again.

#1780009
#1780013

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2020-09-17 at 14.03.14.png

You are not seeing the updated version?

In the screenshot, you can see the path where you should apply the patch if using Views rather than Blocks.

#1780055

My issue is resolved now. Thank you!