This thread is resolved. Here is a description of the problem and solution.
Problem:
Toolset Access offers Post Groups to be set on single Posts edit screens.
This is done by clicking "Change Post Group" in the "Post Group" widget of a single edit post screen.
Since Access 2.7, the pop up appearing once "Change Post Group" is clicked, is blank.
Solution:
Update to latest Toolset Access versions where this issue will be resolved.
Relevant Documentation:
https://toolset.com/errata/access-post-group-settings-appearing-blank-on-single-post-edit-screen/
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | - | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 |
| - | - | - | - | - | - | - |
Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)
This topic contains 4 replies, has 2 voices.
Last updated by 5 years, 6 months ago.
Assisted by: Beda.
This is what I see when clicking the Change Group Button
This should be due to either outdated plugins, incomplete files (maybe during updates some data was lost) or conflicts with other plugins.
Since you already excluded some of those possible causes, I'd suggest enabling WP_Debug() https://codex.wordpress.org/WP_DEBUG and check if in the Pop Up an error is produced (or log the errors so to see in the FTP files later).
Also, please check what the console tells - if there are any JS errors, please let me know.
Locally I cannot see the problem, but finally, this might even be due to specific settings I still miss eventually.
In case nothing of the above helps, can you send me a copy of that website when all plugins are disabled and the native Theme used, so I can have a look?
You may use this information https://toolset.com/faq/provide-supporters-copy-site/ about how to send a copy.
