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[Closed] unable to resize image block

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 17 replies, has 2 voices.

Last updated by Jamal 3 years, 7 months ago.

Assisted by: Jamal.

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#1988487

How do you solve this one bug?
https://toolset.com/forums/topic/cant-set-custom-image-sizes-in-toolset-blocks/
...which is very similar.

Apache error log:
[Tue Mar 16 06:45:01.709165 2021] [php7:error] [pid 29689] [client 95.217.145.8:32958] PHP Fatal error: Uncaught Error: Call to undefined function types_render_field() in /wp-content/themes/buddyboss-theme-child/bbpress/loop-single-reply.php:158\nStack trace:\n#0 /wp-includes/template.php(732): require()\n#1 /wp-content/plugins/buddyboss-platform/bp-forums/core/template-functions.php(114): load_template()\n#2 /wp-content/plugins/buddyboss-platform/bp-forums/core/template-functions.php(43): bbp_locate_template()\n#3 /wp-content/themes/buddyboss-theme/bbpress/loop-replies.php(178): bbp_get_template_part()\n#4 /wp-includes/template.php(732): require('/var/www/html/o...')\n#5 /wp-content/plugins/buddyboss-platform/bp-forums/core/template-functions.php(114): load_template()\n#6 /wp-content/plugins/buddyboss-platform/bp-forums/core/template-functions.php(43): bbp_locate_template()\n#7 /wp-content/plugins/buddyboss-platform in /wp-content/themes/buddyboss-theme-child/bbpress/loop-single-reply.php on line 158

[Tue Mar 16 06:52:57.641368 2021] [access_compat:error] [pid 29969] [client 91.121.178.214:46710] AH01797: client denied by server configuration: .../xmlrpc.php

maybe this help...

#1988495
plugin iframe bug.jpg

The only other problem I noticed in our system is that we can't open any popup window with an embedded iframe. For example, more information about plugins in WP. Can it be related to that?

#1989153

The developers are working to fix the bug. I am, on the other hand, working on why the shortcodes do not generated a resized image on your server.

I don't believe the issue comes from the fact that iframes do not open. Instead, I think that it comes from a 3rd party plugin, which I don't want to test on your live site, or from a PHP extension. Still looking for what is the cause.

#2023553

Hello again,

The fix to the Image block resize issue, with custom sizes, has been fixed in this week's update. Please make a full backup and update the Toolset plugins, then check if you are able to resize the image block.

Let us know if it will fix it in your website.

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