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[Resolved] unable to delete layout and template

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user was unable to delete their content template that was assigned to a view that was deleted.

Solution:

The reason that the user was unable to delete the content template was that the view was still in the trash.

In order for you to completely delete a content template for a view you will need to completely delete the view out of the trash.

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by alanB-6 6 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1111474
layouts.PNG
content-template.PNG

Tell us what you are trying to do?
I am trying to delete a template which system says is used on Auto Draft but cannot locate where and it says layout is assigned to two posts. Also I have a Loop item under Content templates whaich again I want to delete it says it is used on a trashed view

Is there any documentation that you are following?
I haven't been able to find documentation for this issue

Is there a similar example that we can see?
Example is still on site as unable to delete

What is the link to your site?
hidden link

#1111713

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alan,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the site so that I can try to delete this for you ?

Thanks,
Shane

#1112284

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alan,

You will need to permanently delete this view here to delete the content template.
hidden link

Thanks,
Shane

#1112290

My issue is resolved now. Thank you!