Unable to delete default built-in WordPress user roles (e.g. Subscriber)

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Shane.

Author

Posts

January 16, 2017 at 3:46 pm #478307

I am trying to: delete the default "Subscriber" user role

I visited this URL: hidden link

I expected to see: When I click 'delete Subscriber role' (which there is a button for), I expect it to delete the subscriber role

Instead, I got: It hangs indefinitely without an error message

January 16, 2017 at 7:02 pm #478364

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Matthew,

Thank you for contacting our support forum.

Actually you are not able to delete the default roles with our Access plugins.

The delete button is scheduled to be removed for our next Access release. Only roles that were created through access will be able to be deleted.

Thanks,
Shane

January 16, 2017 at 11:43 pm #478491

Thank you for the quick response.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.