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[Resolved] Unable to add pictures in repeating fields

This thread is resolved. Here is a description of the problem and solution.

Problem:
Unable to add pictures in repeating fields

Solution:
The fix will be shipped with Types version 3.3.

Relevant Documentation:

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 9 replies, has 2 voices.

Last updated by gabrieleC 5 years, 10 months ago.

Assisted by: Minesh.

Author
Posts
#1210467

I created a custom field group, called "Gallery" and I assigned it to Page post type.

I added a repeating filed, called "Gallery Element" with two fields: a plain text one called "Title" and a picture one called "Picture". Both fields are required.

When I add Gallery Elements to the group and I select the picture through the media picker, only the first Gallery Element -> Picture field is updated, even if I am trying to add or edit the Picture field on a different Gallery Element.

If I save the post, and thus the page reloads, I can add a new repeating field, if I add a second one, then it shows the bug.

I managed to reproduce the issue on 3 sites, two of them using Type 3.2.7 and one using 3.2.5.

#1210586

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - this is known issue and we already published the errata page for this issue:
=> https://toolset.com/errata/custom-image-value-in-the-first-instance-of-a-repeatable-field-group-is-being-replaced-when-the-site-language-is-not-english/

For now, you can try workaround given with the above link.

#1210648

Yes, I saw that shortly after I posted the this ticket.

Still, the proposed workaround is all but optimal and the bug has propagated to multiple sites, some of which are updated directly by my clients.

I don't want to put unnecessary pressure on the dev team, but I have to solicit a proper fix.

Thank you for your support.

#1211027

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

OK - please hold on for further updates on this issue.

#1227724

Hello. I have to solicit a fix for this bug for I largely use the broken feature on my websites and my clients have been complaining for a month now.

Sorry about my insistence, but I really need this feature fixed ASAP.
Thank you for your support

#1227957

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just got the news that the fix will be shipped with next release of Types version 3.3 that is scheduled to set to release in a couple of weeks from now.

I'll keep you posted once we published Types 3.3 officially.

#1227959

Thank you Minesh, I am eagerly waiting for an update.

Will the new version be released earlier in beta?

#1229792

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - our Devs prepared a hot fix but it needs to be tested before we share with users, I'll get in touch with you as soon as hotfix pass the QA.

#1230923

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've good news for you.

Our Devs shared hotfix that will help you to fix this issue - Please follow the instructions given with the following link and try to resolve your issue:
=> https://toolset.com/errata/custom-image-value-in-the-first-instance-of-a-repeatable-field-group-is-being-replaced-when-the-site-language-is-not-english/

#1231416

My problem is eventually fixed. Thank you for your support.