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[Closed] Types Update 3.3.11 brokens image field (multiple and single)

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Jamal 4 years, 5 months ago.

Assisted by: Jamal.

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#1668113

I am trying to: Update to the last version of Types (3.3.11).

Link to a page where the issue can be seen: hidden link

I expected to see: If I'm on 3.3.10, everything is fine (this state has the site now).

Instead, I got: When I upgrade to 3.3.11, I lost my pictures on the bottem of my posts... On the dit page of the post, I loose also on save the previews and the URLs of my attached images in this custem field.

A rollback to 3.3.10 makes the error gone (just by replace the plugin folder «types», without any changes on the database – are there any?)

#1668261

Hello and thank you for contacting the Toolset support.

Please activate PHP debugging as described in this article https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

Then perform the update, and try to reproduce the issues that you have mentioned. Check the debug.log for any possible errors and share them here or on a pastebin.
This might help us understand the origin of the issue, then we'll proceed accordingly.

#1668293

Hi Jamal,
I haven't the time for that just now, but I'll come back to it...
Regards,
Marcel

#1668609

Thank you, Marcel,

I am setting this ticket as waiting for your reply, it should be kept open for 3 weeks.

Thanks.

The topic ‘[Closed] Types Update 3.3.11 brokens image field (multiple and single)’ is closed to new replies.