[Resolved] Types not work correctly to add options to the new taxonomies of a CPT

[Author]

Posts

[Francisco Ramón Molina Busquiel]

When a new taxonomy is added to a CPT. When you add options to that taxonomy through the taxonomy section or the new CPT page they do not appear to be added after clicking the 'Add New xxx' button, but if the page refreshes then you see the new options added.
Look at the screenshots.

Best regards,
Francisco R.

[Noman]

Hi Francisco,

Thank you for contacting Toolset support. I am not able to reproduce this issue at my end.

1. Please also try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?

2. Please also check browser console is there any error?

3. MySQL 5.5.5 version in your site, is lower than the required for Toolset. Please upgrade MySQL version and see if this resolves the issue: https://toolset.com/toolset-requirements/

4. Please Enable WordPress debugging in your site and look for any errors on the Toolset plugins dashbaord page or error log file (any screenshot incase of errors will help us as well): https://toolset.com/documentation/user-guides/debugging-toolset/

Thank you

[Francisco Ramón Molina Busquiel]

I've done all the tests you've indicated and it always works badly.
My VPS has the latest software installed.
What I can do?

[Francisco Ramón Molina Busquiel]

It seems the problem is due to the latest version of DIVI. I'll tell you something.

[Noman]

Okay, please check with Default Theme (e.g. Twenty Sixteen theme) and let us know if this resolves the issue.

[Francisco Ramón Molina Busquiel]

Yes, I have already made that verification and I have notified the support team of Elegant Themes.

[Noman]

Okay, that's good. Thank you so much for your cooperation.

[Francisco Ramón Molina Busquiel]

Thanks.