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[Resolved] Types beta plugin image custom field not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's image fields in Types Beta 3.0 were not working. Whenever the user clicks the fields it refreshes his page instead of allowing him to upload a new images.

Solution:

This issue has been resolved in our latest Types 3.0RC version.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 24 replies, has 2 voices.

Last updated by vimalS 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#664841
Screenshot_3.png
IMG_14042018_183129_0.png

Hi Shane,

I have played with types beta plugin versions and found below strange things.

1) When Toolset Types Beta version 3.0-b2 is installed I see errors in console.
See attached screenshot. With this version Image field is not working.

2) Now, with same fields and setup I have installed Toolset Types Beta version 2.3-b5 I do not see errors in console.
See attached screenshot. With this version Image field is working.

3) Third case is, I am installing Toolset Types Beta version 3.0-b2 after Toolset Types Beta version 2.3-b5 and Image field is working.

I am not able to understand what is happening actually.

Thanks

#674122

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

As this is a Beta plugin I would suspect issues like this will occur since its not a stable release.

I'm still investigating this for you but your 3rd case the image field works but it just gives the errors correct?

#674293

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Please update me as soon as possible.

#684132

I'm still investigating this for you but your 3rd case the image field works but it just gives the errors correct?
Ans : Yes, errors in console

#686989

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

I've also escalated this ticket to our second tier supporters for further debugging on this one as well.

Thanks,
Shane

#686990

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

escalated

#692546

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

Our 2nd tier supporters were able to identify the issue have escalated it to our development team.

Thanks,
Shane

#695592

Thanks Shane for updates & will wait for solution 🙂

#737929

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

We've released an update to the beta plugins.

Could you try this update and let me know if it fixes the image issue.

Thanks,
Shane

#739687

Yes,Issue is fixed in latest plugin release.
Thanks!