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[Resolved] Types beta plugin image custom field not working

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's image fields in Types Beta 3.0 were not working. Whenever the user clicks the fields it refreshes his page instead of allowing him to upload a new images.

Solution:

This issue has been resolved in our latest Types 3.0RC version.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 24 replies, has 2 voices.

Last updated by vimalS 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#631364

I have created custom field with field type Image and assigned it to custom post type.
When I add post to post type and select image it refreshes the page, Instead it should open gallery to select an Image.

#631522

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website as well as a link to where I can see the issue ?

The private fields will be enabled for your next response.

Thanks,
Shane

#632028

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

I tested this on a fresh install and it works fine for me.

There might be a plugin conflict and as such I would recommend that you temporarily disable all the non-toolset plugins and try again if you have not already done so.

Thanks,
Shane

#632331

HI Shane,

I have tried disable all the non-toolset plugins and try again nut issue is still there

Thanks

#632522

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

Would you mind if I took a copy of this site so that I can test it locally ?

Please let me know.

Thanks,
Shane

#637639

No, I don't mind.
You can take copy of site.

#644020

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

I believe there is something wrong with the site itself itself and not the plugin.

I copied over your fields to another site with the same plugins an they work perfectly.

Would it be possible to recreate the site ?

Thanks
Shane

#646639

If I recreate site then I will copy the existing site and same issue will occur.

#649103

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

I meant that you should export the existing custom fields from our Types plugins and recreate the site and import the types file.

I tried this and wasn't able to replicate the issue on my end.

Thanks,
Shane

#651631

Thanks, I have delete the types plugin and installed it again and issue fixed 🙂

#651820

Hi Shane,

I found the issue.. When I created site I have installed stable version of types plugin,suing stable version I have created fields and then I required to use post relationship in my site,that feature is available in beta version so I have removed stable version and installed beta version..because of this image field is not working.

Now, If I install stable version again image field is working.But, I need beta version to use post relationship feature.

Thanks

#652811

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

What happens when you create the site using the Beta plugins does this issue still occur ?

If so then I will need to do some further investigation on this one.

Thanks,
Shane

#656510

What happens when you create the site using the Beta plugins does this issue still occur ?
Ans : I am not getting you

#658113

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Vimal,

I initially suggested that you recreate the site using our Beta plugins but you did this using our latest stable releases. I would like to see if you're able to replicate the problem if you create a fresh site because on my end i'm not able to.

Thanks,
Shane

#664766

Ok, But I have many custom fields added how can I add those again? and major part of the site is already built