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[Resolved] Types 3.0 migration prompt does not appear

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Beda 5 years, 10 months ago.

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#914026
relationships-screen.png

I am trying to: migrate an existing multisite to the new post relationships in Types 3.0 as described in https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

I expected to see: a prompt allowing me to start the migration when I go to the Toolset > Relationships page.

Instead, I got: just the normal relationships page without any prompt to migrate

Is there a known cause for the prompt not to appear? Can i start the migration in another way?

#914181

You will get a prompt to migrate only if you have Custom Post Connections on your site.
If there are none, no migration is required.

If you have Toolset Types active on a network you need to do the migration on each subsite, logically, as the Data would be saved on each single's site database.

I found no Post Relationships on your site.
Did you have some?

In that case, this can only be due to one possible problem:
- you had Types beta versions active and already did create relationships with
- you removed and switched back to a stable Types before the release
- you then updated to the Types 3.0 and now the relationship is considered already run as previously installed.

But in that case we would see at least some post relationships.
I see however none.

Did you have some relationships setup already? Please let me know.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.