[Resolved] Types 2.2.4 (fields-post.php) – trying to add a new post ends in blank page

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[Angele]

Hi,
I updated to the recent versions of Toolset. Whenever I try to add a new post (click on add ...) I receive a blank page.

After some investigations I could encircle the error.

I also disabled all plugins - only Types was active and switched the theme, the error persisted.

PHP error.log

[Sat Dec 03 15:32:04 2016] [warn] [client xx.xxx.xx2.83] mod_fcgid: stderr: PHP Catchable fatal error:  Argument 1 passed to Types_Wpml_Field_Group::__construct() must be an instance of Types_Field_Group, null given, called in /xxx/wp-content/plugins/types/library/toolset/types/embedded/includes/fields-post.php on line 221 and defined in /xxx/wp-content/plugins/types/application/models/wpml/field_group.php on line 35, referer: <em><u>hidden link</u></em>

When I replace the fields-post.php (wp-content/plugins/types/library/toolset/types/embedded/includes/) of Types version 2.2.4 with the file of Types version 2.2.3 the issue seems to be fixed, at least I can add a new post then.

I checked this patch
https://toolset.com/errata/types-url-fields-validation-issue-cred-forms/
but this is not the solution.

[Mohammed]

Hi Angele,

I’m Mohammed: the Toolset support team leader. I’ll give my best to help you to achieve your needs through Toolset components.

We didn't encounter similar issues like yours. So, I will assume that this is a specific issue with your installation.

The first thing I'm thinking of is that your installation.
Could you please provide the debug information to the thread so that I can collect some data about your installation? : https://toolset.com/faq/provide-debug-information-faster-support/

Please make sure that you have an updated version of PHP and mySQL installed to your website.

There is a possibility that the update you did went wrongly, you can delete Types and download it again: https://toolset.com/account/downloads/

Thanks.

[Angele]

Hi Mohammed,

I asked for support from Nigel, is he absent? Would you please put him to this thread too, so I can ask next time again for Nigel?

Thank you for diving in. To shorten the process:
As I mentioned, no other plugin or theme cause the issue.
PHP version and MySQL are recent versions.
I installed Types more than 1 time, to ensure, the downloadpackage is not defect.

Please make the next reply private and I will sent you a downloadlink. Mirror of the website, made with duplicator plugin. Excluded the folder /uploads to make the installation as small as possible.

I have copied and pasted the debug information of the mirror installation on Xampp 5.6.23, where I get the same PHP error. On the live website is PHP 7 activated.

[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Hi Angele

Sorry, I think the post was automatically un-assigned over the weekend while I was absent.

I have taken on the ticket, but I recognise the issue as being the same as reported by another use on Friday, which I have already escalated to second tier.

I am adding this thread to the same escalated ticket.

I may get back in touch if they want a copy of your site for testing, although I already have a duplicate of the other site so it may not be needed.

I'll report back when there is some news, but in the meantime reverting to Types 2.2.3 fixes the problem.

[Angele]

Hi Nigel,

fine. Replacing only the file fields-post.php fixes it too. It has something to do with the wmpl funcionallity, these codesnippets are the only differences to the file from 2.2.3.

[Angele]

The update version Types 2.2.5 fixed it.

thanks guys!