[Resolved] TS Grid block: column layout lost

[Author]

Posts

[hugoC-3]

Suddenly I lost the column layout of my page: instead of putting the content inside the 3 columns its comes full width and doesn't display in a grid as it should.
When I edit and preview my page everything is ok, but when I watch it in an incognito screen the layout gets lost.

What is the link to your site? hidden link

[Christian Cox]

Hi, it looks like some Toolset assets are not loaded when a Guest visitor (not logged-in) visits the page. I suspect there could be interference from another theme or plugin here. Can you try these troubleshooting steps and give me some feedback?
- Temporarily activate a default theme like Twenty Twenty One
- Temporarily deactivate all plugins except Types and Blocks (or Views if your site uses Views plugin). If you would like to activate Maintenance Mode during testing using a plugin, that will be okay
- Temporarily deactivate any custom code snippets you have created in Toolset > Settings > Custom Code
- Test again in an incognito or logged-out browser
- If the problem is resolved, reactivate your theme and other plugins one by one, testing each time, until the problem returns
- If the problem is not resolved, I'll need to take a closer look.

If you'd like to provide login credentials here for me to take a closer look, I have activated private reply fields.

[hugoC-3]

My issue is resolved now. Thank you!