toolset_access role is not working

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 4 replies, has 3 voices.

Last updated by Jamal 3 years, 2 months ago.

Assisted by: Jamal.

Author

Posts

November 18, 2021 at 7:24 am #2223821

Kate

We are using this shortcode on this page - hidden link. But the shortcode is just displaying as it is on that page.

[toolset_access role=”Memberium Certified Personal Stylist And Image Mastery For Women Online Course,Memberium Shop Style Files,Memberium Shop – Shop Style Files”][/toolset_access]Wholesale purchase only.

How can I fix this issue?

Here are the login details you can use to access the site
hidden link
support@insideoutstyleblog.com
#gOYM*rV#RAB4t9U2W(tK9iR

Thanks

November 18, 2021 at 10:31 am #2223981

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

You don't have the Access plugin installed, hence the toolset_access shortcode is not recognised.

Toolset Access is required when you are trying to control access to content.

November 23, 2021 at 3:10 am #2227383

Kate

My issue is resolved now. Thank you so much!

November 23, 2021 at 8:48 am #2227653

Kate

I installed the toolset access plugin on our site and there is a conflict.

Here is the error:
23-Nov-2021 07:18:53 UTC PHP Fatal error: Uncaught Error: Class 'OTGS\Toolset\Access\Controllers\UploadPermissions' not found in /home/nginx/domains/aopi.com.au/public/wp-content/plugins/types-access/application/models/capabilities.php:613

Hopefully, you can fix this. In the meantime, I just deactivated the toolset plugin on our site.

November 23, 2021 at 9:26 am #2227691

Jamal

Hello Kate, it seems that this last issue is the one discussed on this errata https://toolset.com/errata/fatal-access-error-when-non-admins-log-in/

You will need to either disable the "Enable Media Replace" plugin, or install its 3.5.0 version from the bottom page dropdown here https://wordpress.org/plugins/enable-media-replace/advanced/

I hope this helps. Let me know if you have any questions.