I am trying to:build single product templater using elementor
Link to a page where the issue can be seen:hidden link
I expected to see: field for product content widget populated with product description.
Instead, I got:a blank gray bar.
description is there if i deactivate toolset views, when toolset views is activated the widget breaks.
Hi,
Welcome to Toolset support.
May I ask you to enable the debug information so you can share with us the fatal error that happens ounder the hood?
Would you please access your website files and edit the "wp-config.php" file on the root folder of your WordPress installation and add the code below into the file:
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );
Please add the code above the line below:
/* That's all, stop editing! Happy blogging. */
Also please test if the issue is happening on a minimal installation?
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Views
. Toolset Types
. Elementor
. Elementor Pro
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Thanks.
thanks for your response, I think I solved it without your suggestions.
I set toolset to load bootstrap, (not sure why I need it as I don't think I use it anywhere on my site now)
I also disabled a content template that was apparnetly conflicting with the elelmentor template.
I think everything is working ok, so case is resolved.
thanks again.
