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[Resolved] Toolset Types plugin disappears Tags and Categories

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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#2689256

Hi, I just realized in the post section of the Admin dashboard, the "Add category" and "Add tag" sections have disappeared.

I checked the reason and the Toolset Types plugin is causing this issue. I googled the problem and checked the following suggestion, it didn't help. How can I solve this issue? I looked for a conflict with other plugins but only activating this plugin is causing a direct issue.

This may happen because of a compatibility conflict with the theme's or other plugins, or because of a misconfiguration in Toolset->Post Types->Posts(edit), you can access it directly with this URL /wp-admin/admin.php?page=wpcf-edit-type&wpcf-post-type=post
Make sure that Categories are checked in the "Taxonomies to be used with" section.

If this does not help fix it, I'll suspect a compatibility conflict. Check if this happens when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If nothing of the above helped, we'll need to take a copy of your website and debug it locally. Let me know if that's fine with you.

How can I solve this issue?