[Resolved] Toolset Types and Toolset Views plugin conflict with LayerSlider WP plugin

[Author]

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[piotrA-2]

Animated slides are used on hidden link. As of 14.06.2021 (previously this problem was not present), some elements of the slides stopped working. Either the background does not display or the animation does not work (shift, fade, etc).

Here is an example of an animation that does not work:
hidden link
And this is the same animation in a different location - it works:
hidden link

Site Health tool in Troubleshooting mode showed that animations start working when Toolset Types and Toolset Views plugins are disabled.

I do not have sufficient programming skills to solve this problem. Please help me. Here are all accesses I can provide.

[Minesh]

Hello. Thank you for contacting the Toolset support.

I will require to debug big more and for that I will require duplicator copy of your site.

Would you mind the share duplicator package of your site and problem URL where I can see the issue?

Please share duplicator copy of your site:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I checked with the duplicator you shared and strange thing is that I installed the duplicator on my machine and I could not able to see the issue.

I can confirm that when Types and Views plugin are active - the animation works as expected. Here is the video:
=> hidden link

But I also confirm that the animation does not work with the test site you shared. I'll ask the next level support to look at it.

[Minesh]

Just wanted to make sure that the site you shared is not a production site.

Can you please confirm that the site you shared is a staging site so we can go ahead and debug it?

[Minesh]

On the staging site you shared we disable the plugins one by one and and we found that even when Types/Views plugin active the animation works:
=> hidden link

Can you please check at your end?
(Please make sure to disable the cache if any)

[piotrA-2]

Thank you!