Toolset Types add-on not displayed during import process using WP All Import

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 3 years, 10 months ago.

Assisted by: Shane.

Author

Posts

April 6, 2022 at 5:03 pm #2335439

dimitriG-2

Tell us what you are trying to do?
Importing custom post type using WP ALL IMPORT

Is there any documentation that you are following?
this video: hidden link

Is there a similar example that we can see?
hidden link

What is the link to your site?
hidden link

April 6, 2022 at 7:04 pm #2335509

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dimitri,

Thank you for getting in touch.

The Types addon is created and maintained by the WP All Import team so you will need to contact them in order to inquire about it.

Thanks,
Shane

April 7, 2022 at 8:13 am #2335779

dimitriG-2

Hi,

thank you for your answer, I'd like to request a refund ( I purchased the license only yesterday ) as I need to purchase the WP ALL IMPORT PRO license to use the "Types" add-on to complete the import and it's too expensive as a solution.

Thank you

April 7, 2022 at 2:07 pm #2336005

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Dimitri,

There are other methods of importing Types custom fields and they can be seen at the link below.
https://toolset.com/course-lesson/how-to-import-content-into-wordpress-using-csv/

However if you wish to proceed with the refund you can contact the accounts team using the form below.
https://toolset.com/home/contact-us/account-and-finance-contact-form/
Thanks,
Shane