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This topic contains 3 replies, has 3 voices.
Last updated by 4 years, 10 months ago.
Assisted by: Luo Yang.
Hi
our website suddenly broke, so we did the usual ie disable plugins etc ... but it seems that the issue is that Toolset is saying that I I haven't renewed the subscription ? From what I gathered it's an automatic subscription and I got an email confirmation unless I am not understanding ? I have just looked at the site and I can't see where I am supposed to pay for in invoice if it hasn't been paid ?
See the attached. When I click on the 'purchase a subscription or enter key' and then the 'revalidate the subscription' button nothing happens
Thanks
Nathalie
