Toolset Post form not sending emails when WP Mail SMTP Active

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

June 30, 2021 at 11:20 pm #2103405

peterJ-3

I have installed and configured WP Mail SMTP, in order to get round a problem where WooCommerce was not sending mails.

After resolving this issue, I now find that my Toolset post form is not sending mails.

The "Send test email" button gives a message that the email was sent successfully, but no email arrives at the destination. (I have checked SPAM and multiple email addresses on various domains)

July 1, 2021 at 6:03 am #2103593

Luo Yang

Hello,

It is a known compatibility issue, please try this:
Add below codes in your theme file functions.php:

add_action( 'cred_submit_complete', 'prefix_send_toolset_forms_notifications' );

function prefix_send_toolset_forms_notifications() {
  $queue = CRED_Notification_Manager_Queue::get_instance();
  $queue->send();
}

And test again.

More help:
https://toolset.com/documentation/programmer-reference/cred-api/#cred_submit_complete