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[Resolved] Toolset plugin cannot connect to toolset com

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 2 replies, has 2 voices.

Last updated by janD-6 3 years, 5 months ago.

Assisted by: Jamal.

Author
Posts
#1829955
problems-with-toolset-2.jpg
problems-with-toolset.jpg

Tell us what you are trying to do?
I have a notification "Toolset plugin cannot connect to toolset.com" I click on Communication Error Details, but all the check are ok

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#1830659

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

It seems that you have an invalid site key. Check this error message hidden link

Please register a new site key on your account page https://toolset.com/account/sites/ and register it in Plugins->Add New->Commercial(tab)
Check this article https://toolset.com/faq/how-to-install-and-register-toolset/

#1830663

My issue is resolved now.
Thank you for your help!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.