I am getting the message "Toolset plugin cannot connect to toolset.com"
I re-made the site key and installed it but still getting this message. Please help.
hidden link OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [body] => OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [action] => site_key_validation [site_key] => RlGKWl9tc3 [site_url] => hidden link [source] => 3 [installer_version] => 2.6.1 [theme] => Kadence [site_name] => Kaori Cafe.com [repository_id] => toolset [versions] => OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [types] => 3.4.10 [toolset-blocks] => 1.5.3 [cred-frontend-editor] => 2.6.9 [types-access] => 2.8.11 [woocommerce-views] => 3.1 ) ) ) ) [timeout] => 45 ) ) Site key not matching subscription-fetching 2021-16-06 01:06:57
toolset: Site key does not match for hidden link subscription-fetching 2021-15-06 03:06:04
Hello. Thank you for contacting the Toolset support.
That is really strange.
Can you please share screenshot of your site keys page so I can check what domain exactly you registered with as well as admin access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
The error was gone when I checked the site this morning. Strange. I cleared cached and everything last night, but still saw the error last night... Anyway. Thanks