This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user is getting the error "Toolset plugin cannot connect to toolset"
Solution:
This usually occurs when there is an issue with the registration key.
As precaution could you attempt to re-register the site by following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
Please follow the instructions exactly as this will allow you to automatically get the correct key for the site.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 2 replies, has 2 voices.
Last updated by shrinivasanK 2 years, 8 months ago.
Assisted by: Shane.
Currently I don't have any staginf site but still I see this error i.e Site key not matching
note also I have correctly generated the key using sub directory i.e hidden link but still the key is not getting match
also uploaded & replaced with latest version & updated remaining toolset plugin but still shows "Site key not matching "
attached screenshot
