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[Closed] Toolset needs to connect to its server to check for new releases and security

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 11 months ago.

Assisted by: Waqar.

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#2305187
Screen Shot 2022-02-28 at 12.02.19 PM.png

Tell us what you are trying to do?
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#2305421

Hi,

Thank you for contacting us and I'd be happy to assist.

Can you please check the installer support page and share the screenshot of the errors or warnings that are showing there?

You can visit the installer support page, at:
{yourwebsite.com}/wp-admin/admin.php?page=otgs-installer-support

Note: Please replace {yourwebsite.com} with your actual website's address.

regards,
Waqar

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