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[Resolved] Toolset Maps for CPT

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 14 replies, has 2 voices.

Last updated by clayH-2 2 years, 3 months ago.

Assisted by: Luo Yang.

Author
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#2494077

I created a custom post type that contains an address field. I then created a view within a post. I selected the CPT referenced earlier. I have content in the CPT, but I am receiving the following message, "There were no posts found to display for this View's query." All I want to do is create a map of retail locations that carry our product. I am trying to follow the tutorial but it is older and screens/feel has changed. Can I get some guidance on how to get a map set up with posts containing and address field from a CPT please? Also, I am using Elementor and need to figure out how to display the map on a page designed with Elementor. Any guidance is appreciated.

#2494237

Hello,

I assume we are talking about these:
Two post types:
- Products
- retail locations( with a custom address field "address")

If it is, you can try these:
1) setup many-to-many relationship between post types "Products" and "retail locations",
2) in single "Product" post, display a post view:
- Query "retail locations" posts
- Filter by relationship between post types "Products" and "retail locations",
- And display the map
More help:
https://toolset.com/course-lesson/displaying-related-posts/#displaying-many-related-items

#2494381

It is only the retail locations in which I am interested. I simply want to display a map showing the locations. So products is not a part of the equation.

#2495767

You just need:
1) one post type :
- retail locations( with a custom address field "address")

2) Setup a post view:
- Query retail locations posts
- Outside view's loop, display the map shortcode,
- Inside view's loop, display the marker shortcode

More help:
https://toolset.com/documentation/programmer-reference/maps/maps-shortcodes/

#2496093
Screenshot 2022-11-14 at 8.59.07 AM.png
Screenshot 2022-11-14 at 8.58.53 AM.png

I am wondering if the issue might be the setup of my CPT. I get the message that no posts are found, when they are there. I am attaching two screenshots...one of my cpt and one of my view.

#2496471

Can you share a test site with the same problem?
You can provide the test site credentials in below private message box, also point out the problem page URL. Thanks

#2497895

Please point out the problem page URL. Thanks

#2498303

hidden link

#2498695
find-our-products.jpg

I have checked the URL you mentioned above:
hidden link
In frontend, the content area is blank
Edit it in admin side, I see lots of JS errors, see my screenshot find-our-products.jpg

There should be other compatibility issues in your website, in order to debug the original issue of this thread, I need your permission to deactivate plugins/theme in your website, please backup your website first, then update here.

#2500855

The site is not live yet. So feel free to deactivate what you need to isolate.

#2504693

Any update?

#2505117

Sorry for the delay answer, I just come back from vacation.

I have tried it in your website with below steps:
1) Deactivate other plugins(there are two Must-Use plugins and one Drop-in plugin can not be deactivated)
2) Switch to WordPress default theme 2023
3) Test the problem page again, I still see the blank content
There should be some PHP errors in your website, please provide your website FTP access in below private message box, I need to get the PHP debug logs from your website, thanks

#2505925
403.jpg

I have tried these in your website:
1) Deactivate other plugins
2) Create a new page, add a view block, I see lots of 403 errors in your website:
hidden link
See my screenshot 403.jpg

Is there any WAF settings in your website? can you disable them and test again?
This should be a server issue, can you test it in another webserver?

#2506375

I changed the WAF settings and it works now. Thanks!

#2506381

My issue is resolved now. Thank you!