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[Resolved] Toolset Maps 1.5 or 1.5.1 is something wrong!?

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Koji Motoyama 6 years, 6 months ago.

Assisted by: Luo Yang.

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#950298

Hello, thank you for providing nice plugins.

We are using Toolset Maps for out client site.

After updating from 1.4.2 to 1.5 or 1.5.1, the following shortcode has been not working anymore.

[wpv-map-render map_id="map-tk"][wpv-map-marker map_id="map-tk" marker_id="marker-tk" marker_field="wpcf-trial_p2_address" id="$trialcorp"][/wpv-map-marker]

This shortcode has been put on the child page.

When we downgrade from 1.5.1 or 1.5 to 1.4.2, it works well.

If we use 1.5 or 1.5.1, the following message shows upon the page.

Fatal error: Uncaught Error: Call to a member function get() on null in /home/kir794230/public_html/trial/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php:1399 Stack trace: #0 /home/kir794230/public_html/trial/wp-includes/shortcodes.php(319): Toolset_Addon_Maps_Views->marker_shortcode(Array, '', 'wpv-map-marker') #1 [internal function]: do_shortcode_tag(Array) #2 /home/kir794230/public_html/trial/wp-includes/shortcodes.php(197): preg_replace_callback('/\\[(\\[?)(wpv\\-m...', 'do_shortcode_ta...', '\n<span class="l...') #3 /home/kir794230/public_html/trial/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php(1595): do_shortcode('\n<span class="l...') #4 /home/kir794230/public_html/trial/wp-includes/class-wp-hook.php(286): Toolset_Addon_Maps_Views->run_shortcodes('\n<span class="l...') #5 /home/kir794230/public_html/trial/wp-includes/plugin.php(203): WP_Hook->apply_filters('\n<span class="l...', Array) #6 /home/kir794230/public_html/trial/wp-content/plugins/layouts/inc/cell_types/wpddl. in /home/kir794230/public_html/trial/wp-content/plugins/toolset-maps/includes/toolset-maps-views.class.php on line 1399

#951053

Hello,

The problem you mentioned above is abnormal, please try these:

1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2017, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks

#952109

Hi, Luo

Thank you for reply and suggestion.

We were trying to cope with the abnormal issue by your suggestion.

Today, we updated the following Plugins.

- Toolset Maps 1.5.2
- Toolset Types 3.0.5

After updating, the issue is resolved now.

Thank you.