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[Resolved] Toolset is adding paragraph tags to my output, and I don't want it to.

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by Minesh 2 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2251141

Tell us what you are trying to do? Print a field value without any formatting

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

#2251413

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share bit more details about your issue. I can see the page and I can see that it seems footer is overlapping the content:
=> hidden link

In addition to that, I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

Also, what if you try to check with the default theme 2020 or 2021, does it works as expected?

#2251805

If you just look at the code, you'll see what I'm talking about. Yes, the footer is showing up incorrectly, but you can still see what's happening with the Toolset output, which is the date and the paragraph text.

I switched to 2021, and it still adds the <p> tags. Does it not usually do that?

#2252017

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I requested you to share the debug information so that I should be able to review your current setup about what theme and plugins are you using.

In order to minimize the cause of the issue and to ensure there is no conflict between the theme or plugins:
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? If no:

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2252293

Before I do anything else, can you tell me, is it normal for field values to be output with <p> tags? You haven't even really told me that. If it's normal, then there's no sense in me deactivating plugins to see if it stops doing that. If it's normal, then I guess I'm wondering if there is a trick to get it to NOT output <p> tags around the field value.

Sorry. Here's the debug info. I forgot to include it before:

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#2253501

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It depends what field you are displaying. For instance, if you are displaying the multiline text field then P tags should be wrapped with some content.

For instance, if you try to display post title with link then the rendered HTML would be:

<div class="tb-field" data-toolset-blocks-field="6b0f37a55448aa34cd59de1daa5ab155" data-last-update="1.4"><a href="<em><u>hidden link</u></em>">First Student</a></div>
#2253675

One of the fields is part of a date (just the year) and the other is paragraph text. (But I want it to display inline with the year instead of jumping to a new paragraph.) I couldn't find any formatting instructions for this, though, in your knowledge base.

#2254653

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It seems you already find the way to resolve the issue as I can see year and paragraph texts are aliened in the same line.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.