[Resolved] toolset in backend doent function wel

[Author]

Posts

[charlie]

I am trying to: to modify the archive page of Stemma Types

Link to a page where the issue can be seen:hidden link

I expected to see: the loop output doesn't load

Instead, I got: nothing. The page where you can find the loop output doesn't load. And I even don't see the shortcodes in if blocks

[Minesh]

Hello. Thank you for contacting the Toolset support.

I can see the following error with the browser console:

Object
additional_errors
: 
[]
code
: 
"internal_server_error"
data
: 
{status: 500, error: {…}}
message
: 
"<p>Si è verificato un errore critico sul tuo sito web.</p><p><a href=\"https://wordpress.org/documentation/article/faq-troubleshooting/\">Scopri di più riguardo la risoluzione dei problemi in WordPress.</a></p>"
[[Prototype]]
: 
Object

I also see you are using number of thirrd party plugins:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

When I checked the problem archive you link:
- hidden link

I see within the archive loop you have added too many conditional blocks. What if you try to remove it one by one and check if that helps and you able to locate the conditional block that is the cause.

[charlie]

I also deactivate all the third party but the problem persist. Till yesterday It was everthing all right. But how can i see the shortcode or the archive output if they don't load. I do really cannot understand.

[charlie]

Now it works perfectly. Probabily was a problem of the servers of the hosting. I would like to thank you for your help and kindness. Carletto