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[Resolved] Toolset imports not working after last updates: import causes fatal error

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 4 replies, has 2 voices.

Last updated by Minesh 5 years, 3 months ago.

Assisted by: Minesh.

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#1302809

I am trying to:
Import toolset types via dashboard > toolset > export/import > types > upload types export file from other site

I expected to see:
Confirmation that import succeeded.

Instead, I got:
PHP fatal error with the following error message in the server log:

PHP Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /var/www/.../wp-content/plugins/types/application/controllers/compatibility/Gutenberg.php:141\nStack trace:\n#0 /var/www/.../wp-content/plugins/types/application/controllers/compatibility/Gutenberg.php(73): OTGS\\Toolset\\Types\\Controller\\Compatibility\\Gutenberg->is_active_for_current_post_type()\n#1 /var/www/.../wp-includes/class-wp-hook.php(286): OTGS\\Toolset\\Types\\Controller\\Compatibility\\Gutenberg->OTGS\\Toolset\\Types\\Controller\\Compatibility\\{closure}(5568, Object(WP_Post), true)\n#2 /var/www/.../wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)\n#3 /var/www/.../wp-includes/plugin.php(465): WP_Hook->do_action(Array)\n#4 /var/www/.../wp-includes/post.php(3951): do_action('save_post', 5568, Object(WP_Post), true)\n#5 /var/www/.../wp-includes/post.php(4028): wp_insert_post(Array, false in /var/www/.../wp-content/plugins/types/application/controllers/compatibility/Gutenberg.php on line 141, referer: hidden link.../portaal2v0/wp-admin/admin.php?page=toolset-export-import&tab=wpv-views

This error does not occur with sites with older version of types / views etc.

#1302823

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes, I confirm the issue. Please allow me to report this to our next level support. I will get in touch with you as soon as I know more.

#1303641

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We publish the following errata page and this issue will be fixed with upcoming Types version 3.3.4.
https://toolset.com/errata/fatal-error-when-importing-toolset-types-settings/

#1303807

Thanks for the info! We are looking forward to the next release, because this bug is delaying our work for a number of clients this week. Hopefully the update will come soon? If that will not be the case, we would very much be interested in a hotfix from the developer. We do have the programming skills to implement it ourselves if necessary...

#1306611

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that Types 3.3.4 has been released.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page and try to resolve your issue.
=> https://toolset.com/account/downloads/