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[Resolved] Toolset heading seems to have negative margin?

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 12 replies, has 2 voices.

Last updated by RensV5812 4 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1556539
Toolset4.png

When I inserted two Toolset headings into my view in the block editor I noticed that their positions were slightly 'off'. When I use a normal basic wordpress header it matches perfectly with where I would expect it (see attached image for clarification).

I am using a Kadence Row Layout inside a Toolset Container. The column has a blue border so you can clearly see where it is.

Any idea what's causing this?

Rens

#1557007

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I can not tell anything based on the screenshot shared. I need to check on the page where ou added the Header block.

Can you please share problem URL and access details so I can troubleshoot the issue further.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1557155

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

When I try to edit our page to check the issue it says you are currently editing that page.

Can you please stop editing so that I can check the issue further and that ensures changes you will made should be saved. I will check once I get your reply here and once you stop editing.

#1557257

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I could not able to load the page with ID 3456 where you added the view and the block. It still tell me that you are working on and if I try to take over the page editing permissions - the page simply halts and I get the blank screen.

Also, I see that site is too slow. If you can stop editing I can go and edit it. However - I see that there is no header text overlap with the order - did you add any custom CSS?

#1557297

Sorry Minesh, I'll stop now!

I did add some CSS, it's in a HTML block beneath the view. It styles the div that holds the loop item on hover.

Rens

#1557301

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

ok - I would like to know, have you used the container block that holds your heading block?

Please check the following Doc:
https://toolset.com/documentation/user-guides/gutenberg/container-blocks/

#1557309

Yes, I believe the widget tree looks like this:

View loop
Container
Row layout
Column
Image
Column
Heading
Heading
Fields and text
Column
HTML

#1557313

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please confirm where the block view is added now as I see with your another ticket that you have deleted some page and created another page.

#1557319

Hi Minesh,

I forgot to add the link to that ticket and the name of the new page. The view is here on the page: 20200320 Alle vacatures

Thanks,
Rens

#1557325

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thank you for sharing the details. I'm about to close my shift and I will reply to you on Monday once I check the issue.

If you require quick help, please let me know so I can pass this ticket to a supporter who works in the current shift.

#1557333

Thanks Minesh, Monday is fine. Enjoy your weekend. 😉

#1561495

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I checked in the HTML there was no negative margin added. I've added 10px bottom padding for your first heading block and that seems to solve the issue.

#1561765

Thanks Minesh, I was just wondering what caused it but this will do the trick.

Rens