[Closed] toolset gallery field not displaying in elementor image gallery

[Author]

Posts

[Mordechai]

I am trying to:
Display images from a gallery field in a Elementor image gallery widget.

Link to a page where the issue can be seen:
hidden link

I expected to see:
All the added images in the gallery.

Instead, I got:
Only one random image is shown in the field.

[Nigel]

I've just been testing something similar for another client, so I know that this works:

You have a Types image field which accepts multiple images (I think this is what you mean by a "gallery field") used by some post type.
You have posts of that type, each of which has multiple images added to the image field.
You make a template using Elementor Pro to display posts of that type.
You add a Gallery module, and in the source of the images you specify the Types image field.

When you visit such posts on the front-end, the gallery displays all of the images added to the Types image field of the post.

Is this what you are trying to do, and it is not working?

Or are you doing something different to the above?

[Mordechai]

Correct! Exactly what I'm trying to do. Issue is, the gallery only shows one photo of the 4-6 photos added to the field.

[Raja Mohammed]

Hello there,

It seems like you are following the same process as Nigel mentioned since this already test and confirmed working may be this is something related to your site. Would you mind sharing temporary access to the site so that I can have a closer look in to the issue.

I am enabling private fields to securely share the details

Kind regards
Raja

[Raja Mohammed]

I had a quick look the page uses both the Elementor template and Toolset content template which could possibly be an issue, When i try to open the page in the edit screen both the Elementor template and the Image grid Content template is broken.

The best approach is not to mix up Elementor templates with Toolset content template, In this case you can go ahead and use the Elementor template and delete or remove the Image Grid content template from the Campaign single pages.

Let me know if that helps

[Mordechai]

Gotcha. Just removed the Toolset content template, and it still isn't working. Honestly wasn't working before I added the content template, so don't think that's related. Any other ideas? Thank you!!

[Raja Mohammed]

I tested this again on a sandbox site still the issue could not be reproduced,
hidden link

It seems like there is something else preventing the image display on your site which needs to be debugged further,

The next step would be to disabled all other plugins except Toolset and Elementor, If the issue disappears please proceed with activating the plugins one by to isolate the issue. In case if the issue still persist with all plugins deactivate it would be better to take site for further debugging

In order to check this further It would be better if you can send me a snapshot copy of your site so that I can look into details about the issue.

You can use the Duplicator plugin to create a snapshot of the site and share the package link with me http://wordpress.org/plugins/duplicator/. Alternatively you can also use All in one Migration plugin to create a copy of your site https://wordpress.org/plugins/all-in-one-wp-migration/

I have enabled private reply to securely share the details.

Kind regards
Raja

[Raja Mohammed]

The issue still persists with minimal installation i am consulting this with the second tier, I will update once i have something to share with you.

[Mordechai]

Amy update on this?

[Raja Mohammed]

Sorry we are a bit loaded at our end, I kindly request your patience, I will get back to you with more details soon.

[Raja Mohammed]

Hello there,

Our second tier tried to access the template on your site but seems like there are some issue with elementor. please check the attached screenshot. can you please fix that an let us know once done

Regards
Raja