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[Resolved] Toolset forms working only if im logged in

This thread is resolved. Here is a description of the problem and solution.

Problem:
Toolset forms working only if im logged in

Solution:
The issue was user added a hidden field to the form that was causing the issue.

You can find the proposed solution in this case with the following reply:
=> https://toolset.com/forums/topic/toolset-forms-working-only-if-im-logged-in/#post-2008097

Relevant Documentation:

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by garenM 3 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#2006231

Hey I have 2 forms that working only if im logged in. I dont use the toolset access plugin. Can you please advise

The error message that im getting is teh below. nothing else
The post was not saved because of the following problem:

#2006349

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL where I can see the form you added as well as access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2007253

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure but when I try to access the test page you shared: hidden link

I can see the form when I visit the page as Guest user (Without Logged-in).

#2008035

hey you can view the form but can you submit it?
The error message that im getting is teh below. nothing else
The post was not saved because of the following problem:

#2008097

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It's showing that message when you try to submit the form because you have one hidden field:

<div class="row">
		<div class="form-group col-md-12 hidden">
			[cred_field field='email-to-sent' force_type='field' class='form-control' output='bootstrap']
		</div>
	</div>

When you submit the form the there is no value assigned to this field. Can you please make sure value should be filled for this field and check if that helps.

If I assign the default value the that field as given under and try to save the form - then thee form gets saved successfully.

<div class="row">
		<div class="form-group col-md-12 hidden">
			[cred_field field='email-to-sent' force_type='field' value="abc@yahoo.com" class='form-control' output='bootstrap']
		</div>
	</div>
#2008193

Oh sorry i didnt realised it. Thank you so much!