We have Toolset post forms on our website and are using WP SMTP for our website emails.
When forms are submitted, the set emails are not being sent out. I checked with WP SMTP support and they said to ask if there was a way to set Toolset email notifications to use wp_mail() function instead of the default PHP mail function.
Hello,
Yes, Toolset Forms plugin is using WordPress built-in function wp_mail() to send the email notifications:
https://developer.wordpress.org/reference/functions/wp_mail/
The email might goes to spam/junk due to any of the listed reason with the following link:
=> hidden link
You should set your email to "Not a Spam" or "Not a Junk" and from next time it should be in your inbox.
Why are those emails not showing up in the WP SMTP email log? All the other emails from our website do.
As I mentioned above:
Toolset Forms plugin is using wp_mail() to send the email notifications:
https://developer.wordpress.org/reference/functions/wp_mail/
For the problem of "WP SMTP email log", you need to check it with author of "WP SMTP email" plugin, according to our support policy, we don't provide support for other plugins.