[Closed] Toolset Forms Commerce is not automatically adding the product to the cart.

[Author]

Posts

[andrewD-10]

Please see the following Video:

Link: hidden link

The form is not automatically adding the specified woocomerce product in the shopping cart after submitting the form.

[Minesh]

Hello. Thank you for contacting the Toolset support.

What if you try to set the product ID using the hook.

Could you please try to use following code - you can add the following code to "Custom Code" section offered by Toolset or functions.php file of your current theme:
=> https://toolset.com/documentation/programmer-reference/adding-custom-code/using-toolset-to-add-custom-code/

add_filter('cred_commerce_add_product_to_cart','func_set_product_id_on_fly',10,3);
function func_set_product_id_on_fly($product_id, $form_id, $post_id) {

  if ($form_id==99999) {
   $product_id=11111; 
}
  
return $product_id; // this is important, to return it
}

Where:
- Replace 99999 with your original form ID
- Replace 11111 with the product ID you want to see in the cart

More info:
- https://toolset.com/documentation/user-guides/cred-commerce-api/

[andrewD-10]

Hi Minesh,

Thank you for your help. I made another video, still seems to not want to add the product to the checkout page.
Link: hidden link

[Minesh]

That is really strange.

In order to minimize the cause of the issue and to ensure there is no conflict between the third-party plugin/theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
If no, then I will require admin access details in order to check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.