Home › Toolset Professional Support › [Resolved] Toolset form jquery
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This topic contains 9 replies, has 2 voices.
Last updated by garenM 4 years, 10 months ago.
Assisted by: Minesh.
If you go here hidden link in the inspect element you will see that that the toolset form taking error. If I remove the form the page is working fine. Please advise.
If im login doesn't have any errors
Hello. Thank you for contacting the Toolset support.
When I checked the page you shared I see the JS error on the browser's console:
Uncaught ReferenceError: jQuery is not defined at (index):765
Can you please remove custom JS code you added and check.
Hey, the below code is not in my theme files (something with plugins\/cred-frontend-editor)
<script type="text/javascript">jQuery(document).ready(function(jQuery){jQuery.datepicker.setDefaults({"closeText":"Close","currentText":"Today","monthNames":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthNamesShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"nextText":"Next","prevText":"Previous","dayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"dayNamesShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"dayNamesMin":["S","M","T","W","T","F","S"],"dateFormat":"MM d, yy","firstDay":1,"isRTL":false});});</script><script type="text/javascript">var wptoolset_forms_local={"ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php"};</script><script type="text/javascript">var wptDateData={"buttonImage":"https:\/\/www.ace-ins.com\/wp-content\/plugins\/cred-frontend-editor\/vendor\/toolset\/toolset-common\/toolset-forms\/images\/calendar.gif","buttonText":"Select date","dateFormat":"MM d, yy","dateFormatPhp":"F j, Y","dateFormatNote":"Input format: F j, Y","yearMin":"1583","yearMax":"3000","ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php","readonly":"This is a read-only date input","readonly_image":"https:\/\/www.ace-ins.com\/wp-content\/plugins\/cred-frontend-editor\/vendor\/toolset\/toolset-common\/toolset-forms\/images\/calendar-readonly.gif","datepicker_style_url":"https:\/\/www.ace-ins.com\/wp-content\/plugins\/cred-frontend-editor\/vendor\/toolset\/toolset-common\/toolset-forms\/css\/wpt-jquery-ui\/jquery-ui-1.11.4.custom.css"};</script><script type="text/javascript">var toolset_utils_texts={"wpv_dont_show_it_again":"Got it! Don't show this message again","wpv_close":"Close"};var toolset_utils_texts={"wpv_dont_show_it_again":"Got it! Don't show this message again","wpv_close":"Close"};</script><script type="text/javascript">var mejsL10n={"language":"en","strings":{"mejs.install-flash":"You are using a browser that does not have Flash player enabled or installed. Please turn on your Flash player plugin or download the latest version from https:\/\/get.adobe.com\/flashplayer\/","mejs.fullscreen-off":"Turn off Fullscreen","mejs.fullscreen-on":"Go Fullscreen","mejs.download-video":"Download Video","mejs.fullscreen":"Fullscreen","mejs.time-jump-forward":["Jump forward 1 second","Jump forward %1 seconds"],"mejs.loop":"Toggle Loop","mejs.play":"Play","mejs.pause":"Pause","mejs.close":"Close","mejs.time-slider":"Time Slider","mejs.time-help-text":"Use Left\/Right Arrow keys to advance one second, Up\/Down arrows to advance ten seconds.","mejs.time-skip-back":["Skip back 1 second","Skip back %1 seconds"],"mejs.captions-subtitles":"Captions\/Subtitles","mejs.captions-chapters":"Chapters","mejs.none":"None","mejs.mute-toggle":"Mute Toggle","mejs.volume-help-text":"Use Up\/Down Arrow keys to increase or decrease volume.","mejs.unmute":"Unmute","mejs.mute":"Mute","mejs.volume-slider":"Volume Slider","mejs.video-player":"Video Player","mejs.audio-player":"Audio Player","mejs.ad-skip":"Skip ad","mejs.ad-skip-info":["Skip in 1 second","Skip in %1 seconds"],"mejs.source-chooser":"Source Chooser","mejs.stop":"Stop","mejs.speed-rate":"Speed Rate","mejs.live-broadcast":"Live Broadcast","mejs.afrikaans":"Afrikaans","mejs.albanian":"Albanian","mejs.arabic":"Arabic","mejs.belarusian":"Belarusian","mejs.bulgarian":"Bulgarian","mejs.catalan":"Catalan","mejs.chinese":"Chinese","mejs.chinese-simplified":"Chinese (Simplified)","mejs.chinese-traditional":"Chinese (Traditional)","mejs.croatian":"Croatian","mejs.czech":"Czech","mejs.danish":"Danish","mejs.dutch":"Dutch","mejs.english":"English","mejs.estonian":"Estonian","mejs.filipino":"Filipino","mejs.finnish":"Finnish","mejs.french":"French","mejs.galician":"Galician","mejs.german":"German","mejs.greek":"Greek","mejs.haitian-creole":"Haitian Creole","mejs.hebrew":"Hebrew","mejs.hindi":"Hindi","mejs.hungarian":"Hungarian","mejs.icelandic":"Icelandic","mejs.indonesian":"Indonesian","mejs.irish":"Irish","mejs.italian":"Italian","mejs.japanese":"Japanese","mejs.korean":"Korean","mejs.latvian":"Latvian","mejs.lithuanian":"Lithuanian","mejs.macedonian":"Macedonian","mejs.malay":"Malay","mejs.maltese":"Maltese","mejs.norwegian":"Norwegian","mejs.persian":"Persian","mejs.polish":"Polish","mejs.portuguese":"Portuguese","mejs.romanian":"Romanian","mejs.russian":"Russian","mejs.serbian":"Serbian","mejs.slovak":"Slovak","mejs.slovenian":"Slovenian","mejs.spanish":"Spanish","mejs.swahili":"Swahili","mejs.swedish":"Swedish","mejs.tagalog":"Tagalog","mejs.thai":"Thai","mejs.turkish":"Turkish","mejs.ukrainian":"Ukrainian","mejs.vietnamese":"Vietnamese","mejs.welsh":"Welsh","mejs.yiddish":"Yiddish"}};</script><script type="text/javascript">var _wpmejsSettings={"pluginPath":"\/wp-includes\/js\/mediaelement\/","classPrefix":"mejs-","stretching":"responsive"};</script><script type="text/javascript">var _wpUtilSettings={"ajax":{"url":"\/wp-admin\/admin-ajax.php"}};</script><script type="text/javascript">var wpv_pagination_local={"front_ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php","calendar_image":"https:\/\/www.ace-ins.com\/wp-content\/plugins\/wp-views\/embedded\/res\/img\/calendar.gif","calendar_text":"Select date","datepicker_min_date":null,"datepicker_max_date":null,"datepicker_min_year":"1582","datepicker_max_year":"3000","resize_debounce_tolerance":"100","datepicker_style_url":"https:\/\/www.ace-ins.com\/wp-content\/plugins\/cred-frontend-editor\/vendor\/toolset\/toolset-common\/toolset-forms\/css\/wpt-jquery-ui\/jquery-ui-1.11.4.custom.css","wpmlLang":""};</script><script type="text/javascript">var views_addon_maps_i10n={"marker_default_url":"\/\/www.ace-ins.com\/wp-content\/plugins\/toolset-maps\/resources\/images\/spotlight-poi.png","cluster_default_imagePath":"\/\/www.ace-ins.com\/wp-content\/plugins\/toolset-maps\/resources\/images\/clusterer\/m","marker_not_found_warning":"Toolset Maps: Street View from marker requested for map: %s but marker not found.","api_used":"google","azure_api_key":"","ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php"};</script><script type="text/javascript">var quicktagsL10n={"closeAllOpenTags":"Close all open tags","closeTags":"close tags","enterURL":"Enter the URL","enterImageURL":"Enter the URL of the image","enterImageDescription":"Enter a description of the image","textdirection":"text direction","toggleTextdirection":"Toggle Editor Text Direction","dfw":"Distraction-free writing mode","strong":"Bold","strongClose":"Close bold tag","em":"Italic","emClose":"Close italic tag","link":"Insert link","blockquote":"Blockquote","blockquoteClose":"Close blockquote tag","del":"Deleted text (strikethrough)","delClose":"Close deleted text tag","ins":"Inserted text","insClose":"Close inserted text tag","image":"Insert image","ul":"Bulleted list","ulClose":"Close bulleted list tag","ol":"Numbered list","olClose":"Close numbered list tag","li":"List item","liClose":"Close list item tag","code":"Code","codeClose":"Close code tag","more":"Insert Read More tag"};</script><script type="text/javascript">var wpLinkL10n={"title":"Insert\/edit link","update":"Update","save":"Add Link","noTitle":"(no title)","noMatchesFound":"No results found.","linkSelected":"Link selected.","linkInserted":"Link inserted."};</script><script type="text/javascript">var cred_settings_cred_form_67_1={"site_url":"https:\/\/www.ace-ins.com","form_id":"cred_form_67_1","use_ajax":"","operation_ko":"There was an error while submitting the form","delay_message":"You are being redirectd. Please Wait."};</script><script type="text/javascript">var toolset_select2_i18n={"errorLoading":"The results could not be loaded","inputTooLongSingular":"Please delete %NUM% character","inputTooLongPlural":"Please delete %NUM% characters","inputTooShort":"Please enter %NUM% or more characters","loadingMore":"Loading more results...","maximumSelectedSingular":"You can only select %NUM% item","maximumSelectedPlural":"You can only select %NUM% items","noResults":"No results found","searching":"Searching..."};var toolset_select2_i18n={"errorLoading":"The results could not be loaded","inputTooLongSingular":"Please delete %NUM% character","inputTooLongPlural":"Please delete %NUM% characters","inputTooShort":"Please enter %NUM% or more characters","loadingMore":"Loading more results...","maximumSelectedSingular":"You can only select %NUM% item","maximumSelectedPlural":"You can only select %NUM% items","noResults":"No results found","searching":"Searching..."};</script><script type="text/javascript">var cred_select2_frontend_settings={"ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php","select2_fields_list":[],"cred_lang":""};var cred_select2_frontend_settings={"ajaxurl":"https:\/\/www.ace-ins.com\/wp-admin\/admin-ajax.php","select2_fields_list":[],"cred_lang":""};</script><script type="text/javascript">jQuery(document).ready(function($){var extra_css=$("#views-extra-css")?$("#views-extra-css").text():null;if(extra_css){$('head').append('<style>'+extra_css+'</style>');$("#views-extra-css").remove();}
if($("#views-extra-css-ie7").length>0){$('head').append($("#views-extra-css-ie7").html());$("#views-extra-css-ie7").remove();}});</script><script type="text/javascript">var wptValidationForms=wptValidationForms||[];wptValidationForms.push("#cred_form_67_1");</script>
Can you please send me access details so I can check what is going wrong there.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I see the form on the bottom of the page: hidden link
When you say its not working - Can you please clarify what exactly not working and what exactly the issue is?
If you are logged in its working fine but if you open it in incognito mode the recaptcha is not showing and the filter (toolset views) "Select Region" the dropdown its not working. Compare the page when you are logged in and when its in incognito mode
hidden link
I see the site you are using is a multi-site and there is also a JS error showing that belongs cache of Breeze plugin.
I think I will require a duplicator copy of your site and to take duplicator copy I need to install Duplicator plugin on your multi-site install. Is it OK for you?
yes sure
Ok - I found that the issue was caused by the Breeze plugin caching of JS - as soon as I deactivate the Breeze plugin on your install. ALL looks OK. Can you please confirm.
Thank you Minesh! I have removed the JS minification