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[Resolved] toolset form – edit post – featured image validation

This thread is resolved. Here is a description of the problem and solution.

Problem:
toolset form - edit post - featured image validation

Solution:
With Toolset Forms version 2.6.9 we already shared a hotfix to should fix the image validation field.

Relevant Documentation:

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by PERIMETRIK Darmstadt 4 years, 3 months ago.

Assisted by: Minesh.

Author
Posts
#2062709

I am trying to: Edit & Save a Post by using toolset form (post form)

I expected to see: Save should be successful without uploading a featured image.

Instead, I got: field is validated incorrectly - errormessage

In my own words: we have included a toolset form (post form) to allow visitors to create and edit a post. When creating and editing the post, a featured image can be added, but it is not necessary. Creating the post is not a problem, however when editing a post the field is validated incorrectly. A user does not have to upload a image, but when saving, the user is prompted to do so.

#2062749

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

With Toolset Forms version 2.6.9 we already shared a hotfix to should fix the image validation field.

Please check the changelog: https://toolset.com/download/toolset-cred/#changelog
Fied a validation error when submitting empty image fields even if they are not required, when not using the Media Library.

I see you are already using Toolset Forms version 2.6.9 and I wonder why you are having the issue or maybe this could be a different one.

Can you please share problem URL where you added the form as well as admin access details and share the steps I should follow to see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2062795

I don't know why, but now it works 🙂 Thanks for your support.