Skip Navigation

[Closed] Toolset form does not submit content and goes to page not found

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 8 months ago.

Assisted by: Waqar.

Author
Posts
#2000433

Hi

When I compelte the Toolset form here:
hidden link

it goes to a page not found error and the post content is not in WordPress.

I tried reseting the permalinks as mentioned here:
https://toolset.com/forums/topic/cred-post-form-generated-content-shows-404-page-not-found/

But this didn't help.

I also excluded this page from WP Rocket (although I am not sure how to test if the page is excluded now).

Anything else I should try to resolve this?

Thanks

#2000499

Hi,

Thank you for contacting us and I'd be happy to assist.

Do you see any error or warning in the server's error log or in the browser's console, when the form is submitted?

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need to see how this form is set up in the admin area to be able to reproduce this on a test website.

I hope this helps and let me know how it goes.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

The topic ‘[Closed] Toolset form does not submit content and goes to page not found’ is closed to new replies.