[Resolved] Toolset –> Custom Fields control interface hanging after update to v3 of Types
This thread is resolved. Here is a description of the problem and solution.
Problem:
The custom fields page at Toolset > Custom Fields was failing to load correctly, and errors in the browser console suggested that certain JS files that are included with Toolset plugins were missing.
Solution:
The client has the WP Hide plugin installed to mask plugin URLs and needed to update settings so as not to affect Toolset.
This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Our next available supporter will start replying to tickets in about 2.16 hours from now. Thank you for your understanding.
Update custom post fields via Toolset -> Custom Fields. Since I updated to v3 of Types this afternoon, this interface just displays a loading bar, which then freezes.
Link to a page where the issue can be seen:
Sorry, my website is still in "test" - and is not yet live.
According to the error message part of your Types install is missing, for some reason.
Could you please download Types from wp-types.com/account/downloads, delete the current Types plugin install, then from the Add new plugins page upload the zip of Types 3.0 you just downloaded and then test again?
I deleted the "types" folder in the plugins folder. Uploaded the types3.zip to the server and extracted it on the server. I reactivated Types within Admin -> Plugins.
But unfortunately, I'm getting the same problem:
HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET - hidden link
HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET - hidden link
HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET - hidden link
HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
GET - hidden link
According to those error messages certain JS files that are part of the Types plugin are missing.
I tried to access them directly with and without https but you have a maintenance mode plugin active and I can't check that.
It would probably be quickest if I could get site credentials from you so that I can perform a few simple tests, and if needs be take a copy of the site to pass on to our developers if I can't identify the problem myself.
Let me mark your next reply as private to get those from you.
