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[Resolved] toolset conflict withThe event calendar plugin forms not updating/ creating post

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by Shane 3 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#2219431

I am trying to:
Have the event calendar working good with toolset. I could verify that the event calendar creates the conflict.

Link to a page where the issue can be seen:
on the bottom of page there is the edit form.
after 'LifeChanger Blog posts'
hidden link
for new posts
hidden link
and
I expected to see:
toolset forms to create and update the posts in CPT directory
Instead, I got:

posts forms are not updating/ creating the posts. No console error!

#2219481

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joanna,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ? As i'm not able to see the edit form on the page.

I've enabled the private fields for your next response.

Thanks,
Shane

#2219651

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joanna,

Thank you for the credentials, however they don't seem to work.

Can you check on them on your end and let me know if they work for you ?

Thanks,
Shane

#2219999

The above ones will work now, Thanks

#2221441

Good morning, Do you have any solution for the ticket issue? The credentials above are working now

#2221517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joanna,

Thank you I was able to log in. I tried editing the form, however even with the events calendar plugin disabled as well as the additional addons for i'm not able to update the form.

Can you temporarily disable all the non-toolset plugins and check the issue again?

Additionally you can provide a bit more details on the exact test case scenario that you're using so that I can attempt to replicate the issue.

Thanks,
Shane

#2222491

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joanna,

I did a check on our internal system and found a similar issue that was reported some time ago. We actually have an erratas page describing the issue as well as a patch.

What you can do is to attempt to use the patch below and let me know if the issue still remains.
https://toolset.com/errata/events-calendar-update-breaks-toolset-post-forms/

Thanks,
Shane