[Resolved] Toolset causing bug in wp all export

[Author]

Posts

[NattapatP8602]

I try to export DATA by custom XML
I try deactivate toolset once and it is fine.
That's why I think it's toolset that cause the bugs

And when I drag the field it just glitching like in the picture
And The video : hidden link

[Waqar]

Hi there,

Thank you for contacting us and I'll be happy to assist.

During testing, I was able to reproduce the issue shown in your video on my test website too.

I did notice that the custom XML generator works as expected when the "Toolset Forms" plugin is deactivated.

Appreciate you brought this forward and I'm going to pass on these findings with the concerned team for further review. I don't have a time estimate to share at this time, but will get back to you, as soon as there is an update on this.

Meanwhile, as a workaround, you can temporarily disable the "Toolset Forms" plugin, before running the custom XML export, and it will work.

regards,
Waqar

[NattapatP8602]

Thank you for the clear answer.
I try deactivate form plugin and the problem is gone.
However, I hope you can find the reasons why though.
Because XML generator is very important for the real estate site.
It might cause more issue in the future.

[Waqar]

Hi,

Thanks for confirming that.

Our concerned team is working to resolve this and I'll share an update with you, as soon as there is some progress.

Thank you for your report and patience.

regards,
Waqar

[NattapatP8602]

Thank you Waqar