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[Resolved] Toolset bugs

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 8 replies, has 2 voices.

Last updated by fatios 4 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#1718711

Hello to the team,

I am having some problems that I do not understand.

1. I have created a view with three conditional blocks.
Block 1 = Display a facebook logo if actual post wpcf-facebook field is not empty. The logo link is the url of the wpcf-facebook url field.
Block 2 = Display a twitter logo if actual post wpcf-twitter field is not empty. The logo link is the url of the wpcf-twitter url field.
Block 3 = Display a linkedin logo if actual post wpcf-linkedin field is not empty. The logo link is the url of the wpcf-linkedin url field.

To test, I put the same link in my three custom fields (hidden link). As no field is empty, my view displays the three logos. My problem: Only the facebook logo is clickable, the others are not ...
Stranger still: If I change the dynamic url of the twitter logo and replace it with the facebook field, it works. Looks like my wpcf-twitter and wpcf-linkedin fields don't work (though they're the same as wpcf-facebook).

2. In my wordpress backend, I created a custom post type with two taxonomies. When I create a post, the elements of my first taxonomy display well (with the checkbox), but those of my taxonomy 2 do not display. Here again, the parameters of my two taxonomies are however identical.

Any idea how to solve these problems?

Thank you for your support

#1719033

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I've a little bit confusion as the admin access details you shared points to another staging site and the problem URL you shared: hidden link that is also points to another staging site.

Can you please share where exactly you added the conditional blocks with the facebook, twitter URLs?

#1719103

Hi Minesh,

Sorry for the confusion. I wrote the url test.fr in my post because I did not want to display the url of my site under development and I do not see how to create private responses on this forum.
The admin url is correct.
You can find the conditional blocks on this page: hidden link

In the backend, you will find the view with the blocks here: hidden link

For question 2, you can look at the Lieu and Type taxonomies in this post: hidden link
The Type taxonomy is not displayed.

Thanks for your help

New threads created by Minesh and linked to this one are listed below:

https://toolset.com/forums/topic/split-toolset-bugs-taxonomy-not-displaying/

#1719383

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

First of all - I would like to know, the view you created "Widget Social" using block, is it used to display only the social icons?

#1719389

Hi Minesh,
Absolutely! I want to display the social network icon if the urls have been specified in my post. If the url is empty, the icon is not displayed.

#1719407

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Lets fix the issue one by one.

Can you please confirm now the first issue is resolved. hidden link

The issue was for the twitter icon you didnt set the dynamic field and I set it and I can see its displaying the correct results.

#1719469

Indeed it works! I don't understand why the dynamic field had not been set because I had just checked it multiple times. The main thing is that it works now. Problem 1 solved!

#1719477

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - Great - As per our support policy, we entertain only one question per ticket.

You're welcome to close this ticket.

I'm opening new ticket where I will try to address your second issue with the following ticket:
=> https://toolset.com/forums/topic/split-toolset-bugs-taxonomy-not-displaying/edit/

#1719479

My issue is resolved now. Thank you!